Shipping & Delivery
You may experience shipping delays with your Destira order. An increase of packages are expected to travel Ground instead of Air shipping; and because of this change in courier operations, standard times for shipping are longer than usual. Please allow extra time for delivery as tracking statuses are not always up to date. Destira is not responsible for lost or stolen packages, or courier delays due to natural disasters or current events once the package leaves the Destira distribution center.
Destira promises to ship your order within 1-2 business days after placement for orders traveling priority and express mail. All other orders will ship within 4 business days after placement. Transit and delivery time will vary depending on delivery location, chosen shipment method, carrier capacity and possible other factors.
|USPS First Class Mail/Economy Select||$6.95||6-10 business days|
|USPS Priority Mail||Weight dependent*||2-4 business days|
|USPS Express Mail||Weight dependent*||1-3 business days|
|UPS Ground||Weight dependent*||3-5 business days|
|Orders over $99||Free for contiguous continental US||6-10 business days|
*Full price will be displayed at checkout. To qualify for free shipping, the subtotal of your order must be over $99 after discounts are applied and before shipping costs are added.
Ship dates are applicable to the contiguous Continental US only. Destira is not responsible for lost or stolen packages, or courier delays due to natural disasters or current events once the package leaves the Destira distribution center.
We currently only ship to Canada, Mexico, Australia and New Zealand, but are working to expand our reach in the future. Please contact us for inquiries regarding other countries.
We offer shipping via DHL Worldwide International, USPS International or UPS Worldwide. Transit and delivery time will vary depending on delivery location, chosen shipment method, carrier capacity and possible other factors. International orders that include a pre-sale item will be held until the full order can be shipped. Packages are subject to delays or complications while undergoing customs clearance that are out of Destira's control. Destira is not responsible for lost or stolen packages, courier delays due to natural disasters or current events, or issues regarding customs clearance once the package leaves the Destira distribution center.
Both pre-paid and post-paid taxes and duties options are available at checkout. Customers are responsible for all taxes, duties or other applicable fees where necessary. Packages are subject to unexpected additional fees and are the responsibility of the customer. Customers are expected to comply with all laws and regulations of the destination country. Not all countries have the same laws and regulations so it is strongly recommended that you contact the local customs department for complete information.
Customers will be charged any shipping and customs fees for packages returned to Destira due to refusal or insufficient payment.
For returns and exchanges, any shipping costs will be the customer's responsibility. We are unable to provide pre-paid labels or cover any costs to or from your destination. If you are dissatisfied with an item, please contact us so we can work with you to resolve the issue.
For more help or support check out our Frequently Asked Questions here.