Destira COVID-19 Impact Update
Whether you are a retail or business customer, we're still operational and ready to help.
If you have questions or concerns about ordering, fulfillment, or your account with us, please read below, or contact us at firstname.lastname@example.org or 877-741-1325. If you are a business customer, you may also reach out to your account manager directly.
Protecting our Employees
We have developed new procedures that have been designed to help protect our teams. These include the following:
- We are requiring employees to wash or sanitize their hands frequently. Hand sanitizer is available throughout our warehouse.
- All employees are required to conduct a self-assessment before each shift, as recommended by local, state, and CDC guidelines, to determine if they have any COVID-19 symptoms. Employees who may have Covid-19 are required to NOT come in for their shift.
- In accordance to CDC standards we have increased cleaning requirements in the warehouse including frequently disinfecting all high-touch surfaces.
- We have permanently closed our Portland office and all team members are working remotely until further notice.
- Social distancing is enforced in our distribution center. We have rearranged workstations and restructured tasks to create appropriate space between team members.
- We are improving ventilation with our HVAC system to ensure maximum air flow and have installed air filtration systems with HEPA filters.
- We have limited hours for in-store shopping at our San Carlos warehouse.
Desitra.com - Online Store
Gymnasts and Families
The website is humming along as usual! We’re loving your feedback that your Destira leotards are your most comfortable and softest leotards. Every month, especially during the holidays, Destira debuts over ten new styles each month - keep coming back for awesome leotards, shorts, sport bras, accessories and activewear this season - we hope to have the chance to surprise and delight your athletes. It’s our goal to create a happy experience for you and our gymnastics community.
Darcie and her team are in our California distribution center fulfilling orders usually within 4 business days, exchanges are still free, and so is shipping for orders of $99 or more!
You may experience shipping delays. For the health and safety of the teams in our warehouse, we have implemented a social distancing plan and this may temporarily slow down production and processing. For any questions, please contact us.
Not all of our wholesale partners have an open pro-shop again, so we've created a Digital Pro-Shop affiliate program and earn a 20% commission on every sale for your gym! This partnership program is designed to help fund your gym during this extraordinary time. It’s FREE and EASY. 🌟Join Now!🌟
We're ready when you are! Give us a heads up if you’re open or when you plan to open, and we’ll prep you a fresh order for you. If you’re new to managing your gym’s pro shop, we would love to help you with tips and tricks to make the most of your inventory. If you’re not ready to open your pro shop, or don’t have one, you can still take advantage of our risk-free Digital Pro Shop program. Details are in the Wholesale section above.
If you have any questions or concerns about your Consignment account, please reach out to Accounts Team, Braylee or Emi, or send an email to email@example.com.
We are still producing custom apparel! Our production facilities in Los Angeles are maintaining best practice safety protocols, and we are still able to produce and ship your custom orders.
Place a bulk wholesale custom order as we've always done, and now you also have the option to put the project on Easy Mode and let us host your custom as a sale on destira.com.
With a Destira.com hosted sale of your custom leo, we'll handle all of the ordering, customer service , logistics, and shipping directly to your customer.
Please don't hesitate to reach out to request an update on your project at any time ay firstname.lastname@example.org.